Support CrosswordCirrus Supply Chain provide a comprehensive support package tailored to each customer’s needs, backed up by the software suppliers own packaged software support offering. This can include:

  • application software¬†trouble shooting via remote connection
  • periodic system checks
  • development and improvement proposals
  • trouble shooting on site as required
  • 24×7 support
Support AnalystAs well as the standard support offering including:

  • telephone solution support hotline during regular office hours
  • regular software upgrades
  • major software product releases, maintenance releases and patches
  • documentation updates
  • dedicated account manager
  • regular customer communications