Cirrus Supply Chain provide a comprehensive support package tailored to each customer’s needs, backed up by the software suppliers own packaged software support offering. This can include:
- application software trouble shooting via remote connection
- periodic system checks
- development and improvement proposals
- trouble shooting on site as required
- 24×7 support
As well as the standard support offering including:
- telephone solution support hotline during regular office hours
- regular software upgrades
- major software product releases, maintenance releases and patches
- documentation updates
- dedicated account manager
- regular customer communications
